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How to maintain hearing aids

Hearing aids spend their days in a pretty hostile environment. Every day they are bombarded by earwax, rain, freezing cold, sweat and other debris. The good news is that today's hearing aids are designed to deal with all of that - but a little maintenance is required to keep them in top working order. 

The most important step you can take to maintain your hearing aid performance is the removal of earwax and other debris. In fact, over 90% of "hearing aid not working" calls we get are related simply to a build up of wax. In fact, the aids are still working fine, they are just plugged. Here is a list of the issues wax build up can cause:

  • Hearing aid feedback/squealing
  • Complete blocking of amplified sound from hearing aid
  • Cause your device to fit poorly or cause discomfort in your ear

How can I keep my hearing aids free of earwax?

First of all, you will see below a number of hearing aid parts we are going to refer to in the instructions below:

 

Several times a week

    • Have a good look at your hearing aids in the evening as part of a regular routine. You can simply wipe them down with a tissue to remove any wax or debris that has accumulated during the day. Wipe the dome (the part that goes into your ear canal) as well as the part of the aid that goes behind your ear.
    Every 3-5 months
    • REPLACE THE WAX GUARDS - No matter how diligent you are removing wax on a nightly basis, eventually some wax will get under the dome and plug the speaker of your hearing aids. Most premium hearing aids come with replaceable wax guards. These very small white “filters” can only be seen when the dome is removed. They perform the critical job of keeping wax out of the speaker. Any time your hearing aids seem quieter than normal or seem to cut in and out, always start by replacing the wax guards. To see how to replace the wax guard for your hearing aid model, click here.

    • REPLACE THE DOMES - It is also a good idea to replace the dome every 2-4 months since they also get coated with wax. To see how to replace the dome, click here.

    Every 18-24 months

    • REPLACE THE RECEIVER WIRE -  If you have the behind the ear style of hearing aid, there is a wire that runs from behind your ear into your ear canal. The speaker for your hearing aids is on the tip of the wire.

    • Around every couple of years, you might find the aids start to sound staticky or dead even after changing the wax guard. This usually means that your receiver wire needs to be changed. This is something you can do your self but you will need our instructions. Call us anytime for help. 

     

     

     

     

    For more help, please call us anytime at (888) 929-9555. 

     

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    The X-Series Models

    Vs
    • Compare to:

    • Our price per ear/pair:

    • ? This is the number of frequency bands we use to program your hearing aids to the results of your hearing test. The hearing aid then uses these bands to re-build sound to meet the needs of your hearing loss. The greater the number of bands, the better the sound quality delivered to you.
      Programable bands/channels

    • ? Our comprehensive warranty covers any manufacturer defects including free replacement of rechargeable batteries and receivers as well as half price one-time loss and irreparable damage replacement. In addition, during the warranty, there is no charge for reprogramming or adjustments.
      Warranty (and Loss Insurance)

    • ? Connects directly to your smartphone (or other Android or Apple device). Two way streaming enables completely hands free calls. Add our TV Connector for direct streaming from your TV so you can adjust your TV volume without affecting the sound for others.
      Bluetooth for completeley hands-free calls

    • ? Although the software on these hearings makes adjustments seldom necessary, it is possible to change the volume and some manual settings using either the free smartphone App or the buttons on the aids. An optional hand held remote is also available.
      Volume and Program Control

    • ? We offer a choice of disposable 312 battery or lithium ion rechargeable battery on some models. The rechargeable battery will perform for up to 24 hours after a 3 hour charge. The disposable batteries will last 3-7 days depending on hours of use, level of hearing loss and amount of Bluetooth streaming. A year’s supply of size 312 batteries currently costs about $30/year/aid.
      Power Source

    • ? The hearing aid's software automatically identifies and adjusts to changes in your sound environment (e.g. From a quiet car to a noisy restaurant) so no manual adjustments are needed.
      Automatically adjusts to your environment

    • ? This is the best technology for group situations. It provides optimal speech understanding from all directions by dynamically scanning your environment to focus on the active speaker in your immediate vicinity.
      LiveSpeechFocus

    • ? While most people find that the restoration of high frequency hearing through the use of properly programmed hearing aids significantly improves tinnitus symptoms, there is more we can do. All of our hearing aids come with a tinnitus management program. This is not a cure but it can further help alleviate tinnitus symptoms through the use of a self-adjustable 'white noise' sound in the background.
      Tinnitus Manager Program

    • ? BiCROS hearing aid progamming is for people who have unaidable hearing loss in one ear but have some level of hearing in the other. You would wear hearing aids on both ears. We program them so a microphone picks up sounds from the weak ear and transmits them to wirelessly to the ear with better hearing.
      BiCROS programming

    • ? REMOTE PROGRAMMING - With the X-550 and X-950 models, we can make adjustments to you hearing aids remotely. You would explain the issue to our Audiologists and the new program would be uploaded to your hearing aids automatically (via Bluetooth).
      Remote Programming

    • ? TELECOIL - The telecoil is also known as a T-coil, or T-switch. When activated, the telecoil permits the transmission of sound from a "Hearing Loop" sometimes found in public spaces and theaters. If you require this feature, please call us for details at (888) 929-9555.
      Telecoil

    • Colors

    The C-Series Models

    Vs
    • Compare to:

    • Our price per ear/pair:

    • ? This is the number of frequency bands we use to program your hearing aids to the results of your hearing test. The hearing aid then uses these bands to re-build sound to meet the needs of your hearing loss. The greater the number of bands, the more natural the sound and the better the performance in more challenging situations, like restaurants.
      Programable bands/channels

    • ? Our comprehensive warranty covers any manufacturer defects including free replacement of rechargeable batteries and receivers as well as half price one-time loss and irreparable damage replacement. In addition, during the warranty, there is no charge for reprogramming or adjustments.
      Warranty (and Loss Insurance)

    • ? Although the software on these hearings makes adjustments seldom necessary, it is possible to change the volume and some manual settings using the Android/Apple smartphone App or optional hand held remote.
      Volume and Program Control

    • ? The disposable size 10 batteries on these hearing aids will last about 4-6 days depending on hours of use and level of hearing loss. A year’s supply of size 10 batteries currently costs about $30/year/aid.
      Power Source

    • ? The hearing aid's software automatically identifies and adjusts to changes in your sound environment (e.g. From a quiet car to a noisy restaurant) so no manual adjustments are needed.
      Automatically adjusts to your environment

    • ? This is the best technology for group situations. It provides optimal speech understanding from all directions by dynamically scanning your environment to focus on the active speaker in your immediate vicinity.
      LiveSpeechFocus

    • ? While most people find that the restoration of high frequency hearing through the use of properly programmed hearing aids significantly improves tinnitus symptoms, there is more we can do. All of our hearing aids come with a tinnitus management program. This is not a cure but it can further help alleviate tinnitus symptoms through the use of a self-adjustable 'white noise' sound in the background.
      Tinnitus Manager Program

    • ? BiCROS hearing aids are designed for people who have unaidable hearing loss in one ear but have some level of hearing in the other. You would wear hearing aids on both ears. A microphone picks up sounds from the weak ear and transmits it to wirelessly to the ear with better hearing
      BiCROS programming

    • ? With the C-540 and C-940 models, we can make adjustments to you hearing aids remotely. You would explain the issue to our Audiologists and the new program would be uploaded to your hearing aids automatically.
      Remote programming and adjustments

    • Telecoil

    • Colors

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