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What are You Buying When You Purchase New Hearing Aids?

Although you can save a lot of money buying on line from well-reviewed companies, Real hearing aids (Custom programmed by Audiologists) are still costly. Doing your research is the key.

First of all, you should read this article from the Federal Trade Commission. "Four Ways to Avoid Hearing Aid Scams". That will you a high level view to help get you started.


What are you really buying? 


Custom Programming by an Audiologist. This is critical. An Audiologist is a licensed doctor with many years of training. They custom program the hearing aids to meet the specific needs defined by your hearing test. If you have issues or your hearing changes in the future, they can update the programming to ensure your hearing aids are always getting you what you need. 

Technology.  Although hearing aids can look very similar on the outside, it is what you can’t see on the inside that will lead to the hearing clarity and convenience of use everyone seeks. A recent clinical study demonstrates the significantly improved benefit patients received from premium, versus basic, hearing aids

    • Programmable Bands or Channels - This is the number of sound frequency bands that an Audiologist uses to program your hearing aids to the results of your hearing test. Up to a point, the greater the number of bands, the better the sound clarity for the user.  A more basic hearing aid will have 8-12 bands/channels while high performance models will have around 20 bands/channels.

    • Automatic Environment Detection – This software automatically identifies and adjusts to changes in your sound environment (e.g., from a quiet car to a noisy restaurant), so no manual adjustments are needed. Higher performance (20 Channel) models will automatically recognize and adjust to a greater number of environments than lower (8-12 Channel models)

    • Speech Identification and Clarity in the presence of background noise – This technology enables optimal speech understanding in noisy or group situations by a) Stopping the amplification of background noise and b) Dynamically scanning your listening environment to focus on the active speaker in your immediate vicinity. This software is significantly more effective on higher performance (20 channel) models than on lower performance (12 Channel) models.

Service. Good customer service providers will be accessible 7 days a week – and should be able to solve most of your issues immediately over the phone, without an appointment.  Make sure to ask if there will be additional costs for adjustments and re-programming and how long you should expect to wait for an appointment or a call back from an Audiologist.

Warranty.  With a small amount of daily care, most hearing aid users should expect their premium hearing aids to last 5 years or longer, so the length and quality of the warranty offered is extremely important.   

    • Look for a 3 year warranty. This is the longest generally available and will ensure you are not hit with repair costs soon after purchase.

    • Make certain that manufacturer's warranty will cover all defects including the replacement of rechargeable batteries.

    • Ask if there will be a charge for reprogramming or adjustments during the warranty period – and what these costs will be after the warranty has expired. 

    • If you are purchasing hearing aids with rechargeable batteries, make sure you understand what will happen when rechargeable batteries reach the end of their life. Can they be replaced or will you need new aids?

    • Check the Loss and Damage Policy.  Ask what will be covered if this happens to you during the warranty period.

One helpful tool is the 'google' the reviews of brand you are considering (eg. Embrace Hearing Reviews). Read the reviews on 3rd party websites. 

 

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The X-Series Models

Vs
  • Compare to:

  • Our price per ear/pair:

  • ? This is the number of frequency bands we use to program your hearing aids to the results of your hearing test. The hearing aid then uses these bands to re-build sound to meet the needs of your hearing loss. The greater the number of bands, the better the sound quality delivered to you.
    Programable bands/channels

  • ? Our comprehensive warranty covers any manufacturer defects including free replacement of rechargeable batteries and receivers as well as half price one-time loss and irreparable damage replacement. In addition, during the warranty, there is no charge for reprogramming or adjustments.
    Warranty (and Loss Insurance)

  • ? Connects directly to your smartphone (or other Android or Apple device). Two way streaming enables completely hands free calls. Add our TV Connector for direct streaming from your TV so you can adjust your TV volume without affecting the sound for others.
    Bluetooth for completeley hands-free calls

  • ? Although the software on these hearings makes adjustments seldom necessary, it is possible to change the volume and some manual settings using either the free smartphone App or the buttons on the aids. An optional hand held remote is also available.
    Volume and Program Control

  • ? We offer a choice of disposable 312 battery or lithium ion rechargeable battery on some models. The rechargeable battery will perform for up to 24 hours after a 3 hour charge. The disposable batteries will last 3-7 days depending on hours of use, level of hearing loss and amount of Bluetooth streaming. A year’s supply of size 312 batteries currently costs about $30/year/aid.
    Power Source

  • ? The hearing aid's software automatically identifies and adjusts to changes in your sound environment (e.g. From a quiet car to a noisy restaurant) so no manual adjustments are needed.
    Automatically adjusts to your environment

  • ? This is the best technology for group situations. It provides optimal speech understanding from all directions by dynamically scanning your environment to focus on the active speaker in your immediate vicinity.
    LiveSpeechFocus

  • ? While most people find that the restoration of high frequency hearing through the use of properly programmed hearing aids significantly improves tinnitus symptoms, there is more we can do. All of our hearing aids come with a tinnitus management program. This is not a cure but it can further help alleviate tinnitus symptoms through the use of a self-adjustable 'white noise' sound in the background.
    Tinnitus Manager Program

  • ? BiCROS hearing aid progamming is for people who have unaidable hearing loss in one ear but have some level of hearing in the other. You would wear hearing aids on both ears. We program them so a microphone picks up sounds from the weak ear and transmits them to wirelessly to the ear with better hearing.
    BiCROS programming

  • ? REMOTE PROGRAMMING - With the X-550 and X-950 models, we can make adjustments to you hearing aids remotely. You would explain the issue to our Audiologists and the new program would be uploaded to your hearing aids automatically (via Bluetooth).
    Remote Programming

  • ? TELECOIL - The telecoil is also known as a T-coil, or T-switch. When activated, the telecoil permits the transmission of sound from a "Hearing Loop" sometimes found in public spaces and theaters. If you require this feature, please call us for details at (888) 929-9555.
    Telecoil

  • Colors

The C-Series Models

Vs
  • Compare to:

  • Our price per ear/pair:

  • ? This is the number of frequency bands we use to program your hearing aids to the results of your hearing test. The hearing aid then uses these bands to re-build sound to meet the needs of your hearing loss. The greater the number of bands, the more natural the sound and the better the performance in more challenging situations, like restaurants.
    Programable bands/channels

  • ? Our comprehensive warranty covers any manufacturer defects including free replacement of rechargeable batteries and receivers as well as half price one-time loss and irreparable damage replacement. In addition, during the warranty, there is no charge for reprogramming or adjustments.
    Warranty (and Loss Insurance)

  • ? Although the software on these hearings makes adjustments seldom necessary, it is possible to change the volume and some manual settings using the Android/Apple smartphone App or optional hand held remote.
    Volume and Program Control

  • ? The disposable size 10 batteries on these hearing aids will last about 4-6 days depending on hours of use and level of hearing loss. A year’s supply of size 10 batteries currently costs about $30/year/aid.
    Power Source

  • ? The hearing aid's software automatically identifies and adjusts to changes in your sound environment (e.g. From a quiet car to a noisy restaurant) so no manual adjustments are needed.
    Automatically adjusts to your environment

  • ? This is the best technology for group situations. It provides optimal speech understanding from all directions by dynamically scanning your environment to focus on the active speaker in your immediate vicinity.
    LiveSpeechFocus

  • ? While most people find that the restoration of high frequency hearing through the use of properly programmed hearing aids significantly improves tinnitus symptoms, there is more we can do. All of our hearing aids come with a tinnitus management program. This is not a cure but it can further help alleviate tinnitus symptoms through the use of a self-adjustable 'white noise' sound in the background.
    Tinnitus Manager Program

  • ? BiCROS hearing aids are designed for people who have unaidable hearing loss in one ear but have some level of hearing in the other. You would wear hearing aids on both ears. A microphone picks up sounds from the weak ear and transmits it to wirelessly to the ear with better hearing
    BiCROS programming

  • ? With the C-540 and C-940 models, we can make adjustments to you hearing aids remotely. You would explain the issue to our Audiologists and the new program would be uploaded to your hearing aids automatically.
    Remote programming and adjustments

  • Telecoil

  • Colors

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